Frequently Asked Questions (FAQ)
On this page you will find the most frequently asked questions about livben.com you can find the answers. Adding ads, packages, translation options, If you have any questions about security, banned content and special benefits for producers Please see the following headings for stuck points.
General Information
What is livben.com?
livben.com, advertising products and services in 190+ countries is a global classifieds platform that allows you to publish your listings. Buyer and seller meet directly; the parties can contact each other through the contact information on the advertisement. by contacting each other face to face or by agreement among themselves they make purchases.
What is the advantage of livben.com for manufacturers, wholesalers and producers?
livben.com; especially for manufacturers, wholesalers, manufacturers, factory and workshop owners designed to serve as a powerful showcase. Cost of classical fair organizations, without the burden of time pressure and travel; 365 days a year, 24 hours a day you can promote it around the world.
Thanks to its multi-language support, multi-currency and global category structure manufacturers and wholesalers offer their products to professional buyers in different countries. and allows businesses to showcase them. Thus:
- You can showcase your entire product portfolio like a digital fairground without the necessity of a physical exhibition,
- Open up new markets by adding your products once and making them visible in multiple languages,
- Instead of sending catalogs one by one, you can direct everyone interested to a single advertisement page.
livben.com only provides the advertisement infrastructure in this process; the trade itself is still between the buyer and the seller, shall be carried out according to the agreement among themselves.
Is livben.com an e-commerce site or a reseller?
No. livben.com is an advertising and promotion platform. The platform is not the seller of the product or service being sold, the buyer and seller is not a party to the agreement between and on behalf of any of the parties does not make any commitment. Sale, payment, delivery and return of the product or service takes place entirely between the buyer and the seller.
Which countries can I advertise from?
The system is designed to support more than 190 countries globally. designed. After creating your account, you can add ads by country and location. you can be visible in the appropriate market. When placing an advertisement You are responsible for complying with the local laws and regulations of the country.
What currencies are supported?
livben.com; multiple currencies used in different countries support. Select the appropriate currency in the price field when creating a listing. you can choose. Also, in some cases, advertisements are displayed in external systems automatic exchange rate translations can be used; final price and exchange rate differences the advertiser is responsible.
How SMEs and exporters can use livben.com
Small and medium-sized enterprises (SMEs), export-oriented companies and manufacturers can use livben.com as a digital showroom can open its products to the world market. Wholesale, contract manufacturing, special order and direct communication with potential buyers in business models such as OEM/ODM you can set it up.
Membership, Ads and Packages
Is there a fee to create a membership?
No. Signing up for livben.com is free. Free of charge membership allows you to publish a certain number of ads with limited features. For more posting limits and additional features, you can subscribe to posting packages. you can switch.
How advertisement packages work
Ad packages, higher ad limits, featured options or designed to offer additional features. With credit card when you purchase a package, your account will receive the corresponding advertisement rights defined and used in accordance with system policies for the duration of the package. you can use.
Is there a limit on free ads?
Yes. livben.com allows you to publish a certain number of ads for free. may allow. Details of the free advertisement limit are periodically updated. can be updated. For current limits and rules, visit the account dashboard and package follow the pagep is recommended.
Do I have to buy a package to add an ad?
In the first phase, you can publish a certain number of ads for free. However add more listings, make your listings stand out or enjoy additional features. You may need to purchase a package to take advantage. Package conditions and rights are detailed at the time of purchase.
Can I open a corporate or store account?
Yes, yes, yes. Manufacturer, wholesaler, factory, workshop or import/export company If you are a company, you can open a store or corporate profile to promote your brand and products. with a more professional showcase. Corporate account You can review the relevant areas in the panel for options and details.
Can I return the packages I have purchased?
As the package includes usage, digital services and instant rights return conditions may be limited. For detailed refund and dispute provisions please Return & Dispute page for more information.
Multilingual and Translation Operations
Can I translate my ads into different languages?
Yes. livben.com allows you to publish your ads in multiple languages both manual translation and automatic translation offers the opportunity.
What is manual translation?
Manual translation means that you have to edit the text of the advertisement yourself for each language and means to translate. Select the relevant language fields on the ad editing screen you can prepare content in the languages you want.
How automatic translation works
Automated translation, third-party translation services (e.g. machine translation infrastructures) to translate the text of the advertisement into different languages. This service is provided through translation rights purchased with a credit card. can be used. Final check on texts resulting from automatic translation It is the responsibility of the advertiser to make and correct if necessary.
Who is responsible for translation errors?
Automatic translation systems do not guarantee 100% accurate and error-free results. Meaning shifts or grammatical errors may occur. The advertiser is legally and commercially responsible for all content published. livben.com is not responsible for any damages that may arise from the texts produced by translation services. cannot be held responsible for disputes.
In which languages can I post ads?
The system supports many languages as infrastructure. Supported languages may be updated over time. Available language options, from the language menu on the add or edit ad screen.
Category and Content Rules
Can I advertise real estate and automotive in Turkey?
No. Legislation applicable within the borders of the Republic of Turkey and In accordance with our platform policies, Turkey based real estate and automotive listings are prohibited. Real estate or vehicle ads related to Turkey cannot be published on the system.
Can I post real estate and automotive ads outside Turkey?
Yes, in countries other than Turkey, where it complies with the relevant local legislation as long as you can post ads in the real estate and automotive categories. Her the laws and regulations of the country and region where the user advertises The obligation to behave appropriately belongs to him/her.
Are products with erotic or obscene content free?
No. Erotic, pornographic or indecent content is strictly prohibited. Advertisements found to be of this nature are subject to warning may be removed from publication without notice and related accounts may be restricted or can be turned off.
What other products are prohibited?
General:
- illegal weapons, drugs and dangerous substances,
- Products and services that constitute a crime,
- Counterfeit or pirated products that infringe copyright,
- Compliance with applicable legislation, platform rules or general morality content against the rules
cannot be published on the platform. For detailed restrictions and obligations You can take a look at our Terms of Use page.
Why was my ad removed from publication?
Your ad; banned content, missing/false information, violation of rights complaint, suspicion of fraud or violation of platform rulesbecause of the behavior may have been temporarily or permanently withdrawn. For detailed information you need to check notifications and your email address in your account.
Communication and Trade Process
How buyers and sellers communicate
On the ad detail page, the seller shared WhatsApp, phone, via address, location, Telegram or other communication channels the buyer and the seller communicate directly. livben.com is responsible for is not a party.
Payment is made through livben.com?
No. Payment, delivery and other payment, delivery and other the commercial details are agreed between the buyer and the seller. livben.com; is not a party to receiving payments, holding, transferring or collecting funds.
If I have a problem, will livben.com intervene?
livben.com, in disputes that may arise between users It is not an arbitrator, mediator or judicial authority. However, if behavior against the platform rules is complained or detected, necessary moderation actions related to the relevant postings and accounts (advertisement removal, account restriction, etc.).
How to ensure safety in shopping
For your safety:
- Make sure to meet face-to-face and in safe environments if possible,
- Do not share your bank and card details with anyone,
- Beware of suspiciously cheap offers,
- Clarify the processes of official documents, contracts and invoices between yourselves,
- When you suspect fraud, stop the transaction and contact the relevant contact the competent authorities.
Price, Currencies and Merchant Center
Do I have to specify the price in my ad?
Although the price area may vary depending on the type of advertisement and category in most cases it is your choice. But the ads where you do not enter a price, to some external systems (e.g. Merchant Center) automatically may not be transferred.
Why do listings with a price appear in Merchant Center?
Listings with price information, through technical integrations can be published on global promotion channels (e.g. Merchant Center, etc.). This way, your ads can reach a wider audience. But stock, price The advertiser is responsible for its currency and legal obligations.
How often should I update price changes?
Out-of-date prices, problems with buyers, can lead to order/mortgage/reservation cancellations and reputational damage. Therefore, especially in fast-changing sectors (raw materials, currency-based products, commodities) it is recommended that you update the advertisement prices regularly.
Account, Listing Management and Security
How to edit or delete my ads
After logging into your account, go to my ads to view your active ads. Here you can view your ads You can edit, extend or delete it completely.
How can I ensure the security of my account?
Use a strong password, do not share your password with anyone and, if possible it is recommended to take advantage of additional security measures. Also, suspicious emails and should be wary of messages, never use bank details or disposable You should not share the codes with third parties.
I saw a suspicious ad or user, what should I do?
Suspicious, fraudulent or against the rules advertisements and profiles; complaint/reporting tools or communication channels to livben.com via livben.com. Relevant teams evaluate the notification and takes the actions it deems necessary.
I want to close my account, how can I do it?
For account closure requests, you must first remove your active listings recommended. Then via communication channels or account settings you can request to close your account. Some legal obligations may require minimal record keeping over a period of time.
KVKK, Privacy and Cookies
How is my personal data processed?
livben.com; in the processing of personal data in accordance with the legislation in force to act in accordance with the law. Which data is processed and for what purposes, retention periods, rightfor detailed information about your search and application processes You can review our KVKK & Privacy page.
What are cookies used for?
Cookies are used to improve the site experience, perform statistical analysis and used to personalize content. Types of cookies, for detailed information on intended use and preferences You can take a look at Cookie Policy.
Can I change cookie preferences?
Yes. Through the settings of your browser or through the cookie preference tools offered on the site you can disable or re-enable some types of cookies. Mandatory cookies are necessary for the basic functionality of the site and can be disabled. may not be possible to leave.
Legal Notice
The explanations contained in this FAQ page describe the general operation of livben.com and summarizes the platform rules. The information contained herein is in no way It does not constitute legal advice. Every user, to examine the legal regulations applicable in its own country and to comply with these regulations is personally responsible for acting accordingly.
For detailed terms and conditions regarding the use of the platform, please Terms of Use, Return & Dispute, KVKK & Privacy and Cerez Policy Please review our pages.